Morgan's Mercantile & General Store

Returns & Exchanges

See item details for return and exchange eligibility.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 1 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

I do take custom orders for felt toys. Please message me.

Care instructions

With all felt toys and vintage repurposed textile products I include care instructions.

Wholesale availability

At this time, I do not sell wholesale. However, if you are buying in large quantities, please contact me and I can give you a discount code.

Shipping times

All shipping goes through the USPS and takes a minimum of 3-5 days per their policy. If you would like something expedited, please purchase the Fast shipping.