Morgan's Mercantile & General Store

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 1 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

I do take custom orders for felt toys. Please message me.

Care instructions

With all felt toys and vintage repurposed textile products I include care instructions.

Wholesale availability

At this time, I do not sell wholesale. However, if you are buying in large quantities, please contact me and I can give you a discount code.

Shipping times

All shipping goes through the USPS and takes a minimum of 3-5 days per their policy. If you would like something expedited, please purchase the Fast shipping.